Business Operations Strategy Consultant & Designer

MAY 2015 - PRESENT · 11.3 years

I partner with leaders who know they need better systems but don't know where to start. I diagnose what's actually broken, design the infrastructure to fix it, and deliver work that's as polished as it is functional. Current engagements: ONUS Leadership dba Coaching Innovation Lab Architecting complete operational infrastructure from scratch across research, education, and consulting verticals while managing program operations for a $3M NIH-funded multi-institutional coaching study Kenya Crawford Inc. dba Cultivating Healers Operations infrastructure for a multi-division mental health private practice spanning clinical services, CE training programs, corporate consulting, and an online membership community Previously: Burn Bright Consulting & The Black Girl Burnout Podcast Operational redesign supporting 355% revenue growth and Top 5 Apple Podcasts ranking

Associate Consultant

OCT 2023 - SEP 2024 · 1 year

Culture transformation consulting for enterprise and government clients; operating across strategy, design, facilitation, and project management – often within a single engagement.

Production Artist (Digital Print)

FEB 2019 - NOV 2019 · 10 months

Promoted to digital print production, maintaining exceptional quality and accuracy across 100+ daily orders while selected for a special team to beta test new workflow tools prior to global rollout.

Flex Trainer, Art & Design Department

JAN 2019 - NOV 2019 · 11 months

Selected to modernize and deliver training content for 25+ production artists, distilling complex proprietary systems into accessible, high-retention sessions.

Production Artist (Screen Print)

FEB 2016 - FEB 2019 · 3.1 years

Production artist at a national custom apparel company, cross-trained across screen print, fundraising team, order rescue, and apparel printing while creating graphics for internal initiatives.

Print Production Artist

JAN 2016 - APR 2018 · 2.3 years

Contract print production work requiring high-volume file management, deadline precision, and meticulous quality control for art and memorial plaques.

Graduate Student, MA Anthropology

AUG 2011 - MAY 2013 · 1.8 years

Graduate Assistant, Office of the Provost (25 hrs/wk) and Administrative Assistant, Office of Academic Operations (10 hrs/wk) alongside MA coursework in Anthropology.