Head of Product Design and Research Consultant

JAN 2024 - PRESENT · 2.7 years

Provides product design and research consulting for technology, financial services, and enterprise companies, advising leaders on strategy, workflows, design systems, team effectiveness, and customer outcomes.

Vice President of Product Design and Research (remote)

JAN 2021 - JAN 2023 · 2.1 years

Led a global 70-person Product Design, Research, DesignOps, Writing, Analytics, and Marketing organization at a global CPaaS company with 3,000 employees and $2B+ revenue, reporting to the Chief Product Officer.

Head of Product Design / Managing Director

JAN 2016 - JAN 2021 · 5.1 years

Led product strategy, design strategy, research, UX/UI, prototyping, and end-to-end product design delivery for high-growth and enterprise B2B SaaS companies at a boutique design agency.

Director of Product and UX Strategy

JAN 2013 - JAN 2016 · 3.1 years

Led product and UX strategy for B2B SaaS clients as a fractional Chief Design Officer at a digital product design agency later acquired by ServiceNow.