Nelson Joyce
Co-Founder & Product Builder | Knowledge Management & Marketing Software | 13+ years
United States
Co-Founder & Product Builder | Knowledge Management & Marketing Software | 13+ years
United States
Work history
Supportman by Tettra
Tettra
Hubspot
FEB 2024 - PRESENT · 2.7 years
Owner
FEB 2024 - PRESENT · 2.7 years
Intercom CSAT Notifications and Quality Assurance Tools in Slack. Use AI to provide agent feedback and get Intercom rating notifications to improve CSAT and IQS without weeks of setup
OCT 2015 - PRESENT · 11 years
Co-Founder
OCT 2015 - PRESENT · 11 years
Tettra is an AI powered knowledge management system that helps you: 1. Centralize important company information into a knowledge base 2. Create a bot in Slack trained on that knowledge to answer repetitive questions 3. Keep it up-to-date and organized with automation
MAR 2011 - OCT 2015 · 4.7 years
Product Entrepreneur
OCT 2013 - OCT 2015 · 2.1 years
Helped create a brand new product line inside of HubSpot called Leadin. Leadin was a Skunkworks style project inside of HubSpot. Our mission is to bring simple marketing software to small businesses. Leadin eventually evolved into HubSpot's first free marketing platform, "HubSpot Marketing Free".
UX Designer
JUL 2011 - OCT 2013 · 2.3 years
Interface designer and front-end builder.
Engineering Intern
MAR 2011 - JUL 2011 · 5 months
Developed internal sales tools.
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