IT Manager & DPO | Web3 Adoption & AI
London, England, United Kingdom
IT Manager & DPO | Web3 Adoption & AI
London, England, United Kingdom
APR 2023 - PRESENT · 3.4 years
Founder
APR 2023 - PRESENT · 3.4 years
JUN 2023 - OCT 2023 · 5 months
IT Lead
JUN 2023 - OCT 2023 · 5 months
OCT 2022 - APR 2023 · 7 months
IT Manager
OCT 2022 - APR 2023 · 7 months
JUN 2019 - MAR 2022 · 2.8 years
Senior IT Engineer
JUN 2019 - MAR 2022 · 2.8 years
OCT 2013 - MAY 2019 · 5.7 years
Global IT-Services Engineer
OCT 2013 - MAY 2019 · 5.7 years
Working as an IT Engineer at NewVoiceMedia i am involved with every day support of Hardware & Software locally and overseas alongside various projects to further a develop our operations.
JUL 2011 - SEP 2013 · 2.3 years
Technical Support 1st Line
JUL 2011 - SEP 2013 · 2.3 years
Currently i perform Telephone & email support to over 6000+ Customers over different contracts & internal support for Hewlett Packard Customer Delivery Service. This involves working in a SLA environment performing First time fixes and Remote Support to customer if required. Also following an escalation procedure when it is out of my hands to resolve the issue myself or to ensure an issue is resolved with the agreed SLA.
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