Software Consultant

JAN 2024 - PRESENT · 2.7 years

Senior L3 Support Engineer

JUN 2021 - APR 2023 · 1.9 years

Product Support Engineer for Collibra's Data Governance software Perform rigorous testing throughout the development process, monitor, identify and resolve potential system defects and issues Main point of contact for clients regarding product deficiencies, bugs, and miscellaneous issues. Collaborate with engineering team to help resolve identified issues to satisfy client requests Navigate client data through Linux cloud environments and run SQL queries on their software installation to gather information in order to debug technical issues Liaison between clients and engineering teams. Help clients understand the technical complexities of the issues and assist clients with understanding how to approach reoccurring issues without having to open tickets Read and update product documentation by reviewing and updating code in Python, when necessary. Recreate scenarios to find solutions to help eliminate known issues

Full Stack Engineer

JAN 2018 - MAY 2020 · 2.4 years

Investigated client software issues by analyzing javascript code-bases, databases, cloud services and application infrastructure Improved software suite through creation of new features and algorithms using NODE JS and Amazon Web Services Utilize and investigate various microservices on AWS such as EC2 servers, RDS databases, S3 storage, AWS Glue ETL jobs, Lambda functions, etc to debug our systems Spearheaded internal application and network project which consisted of redesigning inefficient code bases and identifying software bottlenecks which lead to increased speeds of APIs and applications Integrated various APIs into company’s proprietary API wrapper which led to cost savings and the ability to be utilized across various software products

Cloud Security Enforcer Developer - Risk and Compliance

MAR 2016 - JUL 2016 · 5 months

Building product features for IBM's latest enterprise Cloud Security software for organizations utilizing third party applications and monitoring application data for security risks. https://www.ibm.com/common/ssi/cgi-bin/ssialias?infotype=AN&subtype=CA&htmlfid=877/ENUSZP17-0267

Entry Level Software Engineer

MAR 2014 - FEB 2016 · 2 years

BigFix Inventory/License Metric Tool developer. https://www.ibm.com/common/ssi/cgi-bin/ssialias?infotype=an&subtype=ca&appname=gpateam&supplier=877&letternum=ENUSZP07-0123

Web Developer Intern

JUN 2013 - AUG 2013 · 3 months

Supplemental Instruction Leader

SEP 2010 - MAY 2013 · 2.8 years

- Attended class lectures for supported course - Assisted students and led two weekly group study sessions - Attended weekly training meetings and handed in reports summarizing the study session plan