Zachary Kovat

Director of People Operations & Talent

JUL 2024 - PRESENT · 2.2 years

Director of Talent

APR 2021 - JUL 2024 · 3.3 years

• Report to the Chief People & Culture Officer and responsible for driving all hiring process and strategy across 40+ states in the US • Oversee and lead 3 recruiting teams (Tech, Business, and Capacity) comprised of 15 people - Senior Managers, Senior and Mid-level Recruiters, and Candidate Experience Specialists • Established and reshaped ezCater's DEI hiring and racial representation goals and strategy, and led the efforts to nearly double employee population of racially underrepresented people via concerted, sustained, and ongoing hiring efforts for the last 3+ years • Collaborate with Executives, VPs, Directors, and People Partnership team around organizational development and hiring planning • Previously oversaw and now closely partner with the Compensation and equity team      - compensation benchmarking and guidance - for new hires, promotions, reviews, retention, etc.      - equity administration, tracking, and quarterly BOD stock approval submissions (in November 2022 transitioned responsibilities to Director of Compensation and Benefits) • Own team budget and work closely with FP&A around spending, tracking, and cost projections associated with hiring and program

Senior Manager of Talent

OCT 2020 - APR 2021 · 7 months

Manager of Business Recruiting & Executive Search

OCT 2018 - SEP 2020 · 2 years

• Scaled ezCater from 175 to 1,000+ full-time employees (from Series C-2 to post Series D-1 round and $1.25 billion valuation) • Built Business & Executive Recruiting team of 7 Senior, Mid-level, and Associate Recruiters, and Coordinators • Closely partnered with CEO to hire most of Executive & Sr. Leadership Team - 2 GM’s, General Counsel, CTO, SVP Brand, VP Sales, VP Partner Operations, Controller, Corporate Counsel, Creative Director, Marketing Directors, HR Director and others • Global recruiting support for our international entities in Paris, France and Vancouver, Canada • Focused on top-of-funnel sourcing efforts and talent partnerships to create more diverse and equitable candidate pools • Drove thoughtful, inclusive hiring & interview processes for external and internal hiring with fully objective hiring decisions • Established and lead ezCater’s retention and compensation process and strategies during high-growth and reduction periods • Oversaw all (non-technical) talent acquisition strategy, hiring, career ladders, and organizational development • Collaborated in several department re-organizations across Sales, Marketing, Customer Service, and Partner Ops • Refined ezCater’s employer brand, forged quality retained and contingency agency partnerships, and collaborated in software/service vendor assessment and selection; worked on talent metrics dashboard creation and presentations

Lead Business Recruiter

FEB 2017 - OCT 2018 · 1.8 years

• Helped formulate Talent/People Department as one of the initial team members and first Business Recruiting team member • Drove hyper-growth via hiring processes to hire hundreds of Sales, Partner Operations, and Customer Service Representatives

Pricing Services Manager

APR 2016 - FEB 2017 · 11 months

• Guided pricing and go-to-market consulting projects for B2B and B2C clients including Lyft, LogMeIn, and TeamGantt • Built and managed Client Strategy Team of 8 Sr. Consultants, Data Analysts, and Coordinators; hired 5 and promoted 3 team members • Provided in-depth data interpretation and analysis based on customer and prospect survey data, and gave pricing, packaging, and positioning recommendations for clients

Account Manager/Customer Success Manager

JAN 2015 - MAR 2016 · 1.3 years

• Managed customer success and account management efforts for SMB/"Growth" customer base (150+ accounts), and then transitioned to Mid-Market customer base (~75 accounts) • Sourced and closed $200k+ in upsell expansion revenue from existing customer base • Served as customer advocate, assisting with commercial needs, on-boarding, product training, escalations, product requests, etc.

Account Executive & Project Manager

APR 2013 - DEC 2014 · 1.8 years

• Led all client facing efforts for company – Sales/business development, account management, and project management • Closed $200K+ revenue in 10+ deals • Won “Best Use of Facebook" Silver Award for at the 2014 Event Technology Awards for Whatever, USA

Technical Recruiter

JAN 2012 - MAR 2013 · 1.3 years

• Full-desk agency recruiter partnering with clients (startups and mature companies) to identify and attract software engineers; made most placements in the firm by a non-manager from Aug 2012- Feb 2013 ($110K+ of revenue in 10+ deals)

Golf Operations Staff

APR 2011 - NOV 2011 · 8 months

• Served as the face of the organization, greeting all members and guests upon arrival, while upholding PGA Tour operational standards • Assisted PGA Tour professionals during the Deutsche Bank Championship