VaynerX
vaynerx.com · Advertising Services
A family of companies building brands for the now.
Chief Heart Officer Remit
I have been the world's first Chief Heart Officer, redefining what executive leadership can look like. By bringing together emotional intelligence, organizational psychology, leadership coaching, and business strategy, I demonstrated that trust, belonging, and human connection are not "soft" initiatives—they are measurable drivers of innovation, retention, leadership effectiveness, and long-term organizational performance. Building Organizational Capacity Over the past decade, I have helped build the human infrastructure of one of the world's most recognized modern marketing organizations. As Chief Heart Officer at VaynerX, I have partnered with our CEO and executive leadership to create an environment where high performance and humanity reinforce one another rather than compete. My work has focused on increasing organizational capacity—the ability of leaders and teams to navigate growth, change, complexity, and uncertainty while strengthening trust, accountability, and connection. Leadership Development & Coaching I designed and led more than 100 leadership development experiences, executive coaching programs, manager trainings, and learning initiatives that reached thousands of employees across multiple countries. Rather than simply teaching leadership skills, these experiences helped leaders become better coaches, more effective communicators, stronger decision makers, and more emotionally fluent humans. The goal was never learning for learning's sake—it was building leaders capable of creating teams where people could thrive and perform at their highest level. Culture & Organizational Design My work extends far beyond traditional HR. I have helped shape the systems, behaviors, and leadership practices that define how our organization operates every day. From executive coaching and succession planning to employee experience, feedback cultures, trust-building, and organizational transformation, I have worked to ensure that culture becomes something people experience—not something written on a wall. Relational Intelligence I believe every business outcome is ultimately a relationship outcome. Throughout my career, I have focused on helping organizations strengthen their relational intelligence—the ability to build trust, navigate difficult conversations, create psychological safety, coach with empathy, and lead with accountability. When relationships improve, collaboration improves. Innovation accelerates. Teams become more resilient. Performance follows. My Philosophy I've spent my career proving that investing in people is not separate from business strategy—it is business strategy. Organizations don't succeed simply because they hire talented people. They succeed because they create the conditions where talented people can trust one another, grow together, and do their best work. My work has always been about helping organizations build that capacity at scale.
Delivered TEDx Stamford Talk on the ROI of Deploying Heart-Centered Leadership
After years of working with companies as Chief Heart Officer at VaynerX, I recognized a fundamental disconnect: leaders were obsessing over productivity metrics while their teams were burning out. Employees' core human needs were being overlooked in favor of pure performance measurement. This observation became the catalyst for pitching my TEDx Stamford talk, "Why Companies Need More Heart," addressing what I saw as a critical gap in modern leadership philosophy and execution. The preparation process was intensive and iterative. I partnered with a TEDx coach for three weeks to refine my core message, working through multiple rewrites to distill years of experience into a compelling narrative. I tested early versions in front of small audiences to identify which stories created the strongest emotional resonance. The most challenging aspect was condensing everything into the 18-minute TEDx format without sacrificing the talk's emotional impact—every word had to earn its place. The talk has become a calling card for my work, both at VaynerX and in my external consulting and keynote engagements. The response I have received has validated what I'd long suspected: organizations everywhere are hungry for a new leadership paradigm that puts human connection and emotional well-being at the center of business success.
