Britt Allen

Enterprise Account Executive

APR 2024 - PRESENT · 2.5 years

Recruited by CoFounder AE Hire #3 DX is an engineering intelligence platform designed by industry leading researchers like the founders of DORA, SPACE, and DevEx. We give engineering leaders and platform teams the data they need to make the right business decisions, drive higher ROI per developer, and ultimately answer the question of how efficient engineering is within their org. I've had the opportunity to build partnerships with dozens of the world’s most iconic companies including GitHub, Snowflake, Adyen, John Deere, Dell, Procter and Gamble, and many more.

Enterprise Account Executive - Renew and Expand

MAR 2019 - OCT 2020 · 1.7 years

Recognition: Q3 2020 Sales Innovator Award - Enterprise West 2019 Presidents Club Winner 2019 Achievers Award (for surpassing quota and impacting the organization) Q4 2019 Sales Innovator Award Accountable for customer retention through renewal and expansion of licenses/spend. Servicing North America, West. Territories include companies headquartered in SoCal, PNW, Bay Area, Silicon Valley, Rocky Mountains, Western Canada, and Texas.

Account Development Manager

MAR 2018 - MAR 2019 · 1.1 years

•Recipient of 2018 Achiever's Award for exceeding annual Sales Quota and significantly impacting the organization. •Consistently hit quota in role - first ever ADM at Pluralsight to hit quota first month in seat and 100% of the time thereafter. •Hit Annual Sales Goal in 9 Months. •New Hire Mentor and Trainer responsible for new ADM on-boarding and continuous production. •Responsible for leading weekly continuous development trainings of global ADM team. •Responsible for Onboarding of EMEA ADM team, located in region - sent by company to Dublin to implement processes and train local team, to get the local team off the ground. •Responsible for Onboarding of India ADM team, located in region - led onboarding and ongoing training via webchat for new hires located in India. Video trainings were held live overnight (2 AM-4 AM MST) •Lead ADM for EMEA contacts - key employee responsible for driving Pluralsight's strategic mission to advance sales in EMEA. •Improved the ADM role's global scalability by creating recorded training videos of all new hire trainings and continuous development trainings.

Customer Account Manager

NOV 2016 - MAR 2018 · 1.4 years

•Achieved Presidents Club (Summit Club) for 2017 – ranked 8th out of 130 Account Managers. • Sold 1.2 million dollars in the 2017 fiscal year •Ended the 2017 year at 157% to goal – roughly $450,000 over goal. • Surpassed 2017 Annual Shipped Sales Goal at the end of October, 2017 (hit annual shipped sales goal in only 9 months vs. the full 12). • Ranked the Highest Performer in Placed Sales Percentage, Placed Orders, Placed Order Value AND Placed Units Per Order for Cyber Week 2017 out of 114 employees (Black Friday through the following Friday proceeding Cyber Monday - the busiest week in retail). • Chosen by Executive Committee to serve on the council of the Women’s Leadership Coalition – a company sponsored leadership program designed to help Backcountry hire, retain, and grow more women company wide.

Guest Loyalty Manager

SEP 2015 - NOV 2016 · 1.3 years

Formerly The St. Regis Monarch Beach • Consistently took lead in handling guest complaints in a professional and efficient manner, ensuring proper follow-up and communication with corresponding departments. • Implemented strategic goals for outreach campaigns and revenue markers for Guest Loyalty Team; ensured team consistently met and exceeded goals. • Created excel worksheets to determine Guest Loyalty Team’s outreach efficiency, overall monthly revenue pull, and revenue pull per department. • Responsible for interviewing, hiring, training, and disciplining of staff for Guest Loyalty Coordinators. • Implemented programs and procedures for post stay outreach, resulting in becoming #1 resort on TripAdvisor within three months of employment (originally ranked fifth). • Created and successfully implemented guest preference tracking programs resulting in 94% increased guest satisfaction. • Responsible for an increase in average guest ancillary spend by 32+% , equalizing an average of $16,000 additional monthly revenue.

Lead Front Desk Agent

OCT 2014 - JUN 2015 · 9 months

• Acted as a lead contact for Meeting Planners and group VIP’s. • Top performer in Guest Experience Upgrades resulting in an average of $3,000 monthly additional room revenue for the hotel • Averaged 95% monthly satisfaction in guest survey feedback for check-in experience • Created and implemented pre and post convention summary sheets for better front desk planning with future conferences.

Food and Beverage Trainer

FEB 2013 - OCT 2014 · 1.8 years

• Responsible for training new hires on all operation procedures, conduct monthly training reviews of cast, and conduct follow-up training as necessary. • Ensured all cast was constantly handling food in accordance to national food safety standards. • Maintained product stock levels in 7 quick service food and beverage locations. • Coordinated communication of reservation and forecasted occupation logs between the front of house leads, kitchen staff, and hosting staff.