Strategic Account Executive
Salt Lake City, Utah, United States of America
Strategic Account Executive
Salt Lake City, Utah, United States of America
Validated traits
Testimonials
Work history
DX
ProfitWell
Pluralsight
Backcountry.com
Monarch Beach Resort
Marriott International
The Walt Disney Company
APR 2024 - PRESENT · 2.3 years
Enterprise Account Executive
APR 2024 - PRESENT · 2.3 years
Recruited by CoFounder AE Hire #3 DX is an engineering intelligence platform designed by industry leading researchers like the founders of DORA, SPACE, and DevEx. We give engineering leaders and platform teams the data they need to make the right business decisions, drive higher ROI per developer, and ultimately answer the question of how efficient engineering is within their org. I've had the opportunity to build partnerships with dozens of the world’s most iconic companies including GitHub, Snowflake, Adyen, John Deere, Dell, Procter and Gamble, and many more.
NOV 2020 - APR 2024 · 3.5 years
Strategic Account Executive
MAR 2023 - APR 2024 · 1.2 years
Strategic Account Executive - Net New Business Retain helps subscription companies reduce churn, increase their LTV, reduce CAC, and solve the hardest challenges of their growth.
Sales Manager
MAY 2022 - MAR 2023 · 11 months
*responsible for leading a team of 6 account executives in closing new business for our "Retain" product line. Retain focuses on revenue retention through a multitude of automated practices specifically for subscription businesses. We work with businesses of all shapes and sizes including SMBs and large IPO companies, B2B, eCommerce, and DTC. * In addition to leading the team, I acted as a player/coach and was responsible for an individual quota as well - focusing solely on our largest, strategic accounts.
Account Executive, Strategic Accounts; Team Leader - Retain
NOV 2020 - MAY 2022 · 1.6 years
Enterprise Account Executive - Net New Business Retain helps subscription companies reduce churn, increase their LTV, reduce CAC, and solve the hardest challenges of their growth. Recruited by co-founder to build and scale the enterprise sales motion for Retain. Retain Team Lead: Responsible for Onboarding, influencing go to market strategy, coaching other reps, hiring influence, culture building.
When I was recruited to ProfitWell's Retain product team, the company faced a critical growth barrier: there was no dedicated enterprise sales approach in place. The product was being sold transactionally to SMBs, and we were stuck closing deals under $6,000 annually. Larger enterprise customers had fundamentally different needs and buying processes, but we lacked both the methodology and expertise to navigate complex, high-value deals. The co-founder recognized this gap was limiting our market potential and brought me on to solve it. I took a systematic approach to building out the enterprise sales motion from the ground up. I developed a qualification framework specifically designed for enterprise deals, ensuring we focused our efforts on opportunities with the greatest potential. I then created a comprehensive sales playbook that included objection handling tailored to the unique concerns of larger accounts. The most impactful initiative was building an ROI model that transformed how we positioned Retain's value. This model allowed sales teams to clearly demonstrate the expected return compared to costs, helping prospects see Retain as a net positive investment rather than just an upfront expense. Since most companies don't have dedicated budget for a tool like Retain, showing them where they could reallocate spend from other areas—while simultaneously demonstrating positive ROI—made the purchase decision significantly more compelling. The results were dramatic. In less than 8 months, we increased average deal size from under $6K to approximately $30K—a 5x improvement. The ROI model proved to be the game-changer, fundamentally shifting how enterprise prospects evaluated our solution and enabling us to close dramatically larger deals with greater confidence and efficiency.
MAR 2018 - OCT 2020 · 2.7 years
Enterprise Account Executive - Renew and Expand
MAR 2019 - OCT 2020 · 1.7 years
Recognition: Q3 2020 Sales Innovator Award - Enterprise West 2019 Presidents Club Winner 2019 Achievers Award (for surpassing quota and impacting the organization) Q4 2019 Sales Innovator Award Accountable for customer retention through renewal and expansion of licenses/spend. Servicing North America, West. Territories include companies headquartered in SoCal, PNW, Bay Area, Silicon Valley, Rocky Mountains, Western Canada, and Texas.
Account Development Manager
MAR 2018 - MAR 2019 · 1.1 years
•Recipient of 2018 Achiever's Award for exceeding annual Sales Quota and significantly impacting the organization. •Consistently hit quota in role - first ever ADM at Pluralsight to hit quota first month in seat and 100% of the time thereafter. •Hit Annual Sales Goal in 9 Months. •New Hire Mentor and Trainer responsible for new ADM on-boarding and continuous production. •Responsible for leading weekly continuous development trainings of global ADM team. •Responsible for Onboarding of EMEA ADM team, located in region - sent by company to Dublin to implement processes and train local team, to get the local team off the ground. •Responsible for Onboarding of India ADM team, located in region - led onboarding and ongoing training via webchat for new hires located in India. Video trainings were held live overnight (2 AM-4 AM MST) •Lead ADM for EMEA contacts - key employee responsible for driving Pluralsight's strategic mission to advance sales in EMEA. •Improved the ADM role's global scalability by creating recorded training videos of all new hire trainings and continuous development trainings.
NOV 2016 - MAR 2018 · 1.4 years
Customer Account Manager
NOV 2016 - MAR 2018 · 1.4 years
•Achieved Presidents Club (Summit Club) for 2017 – ranked 8th out of 130 Account Managers. • Sold 1.2 million dollars in the 2017 fiscal year •Ended the 2017 year at 157% to goal – roughly $450,000 over goal. • Surpassed 2017 Annual Shipped Sales Goal at the end of October, 2017 (hit annual shipped sales goal in only 9 months vs. the full 12). • Ranked the Highest Performer in Placed Sales Percentage, Placed Orders, Placed Order Value AND Placed Units Per Order for Cyber Week 2017 out of 114 employees (Black Friday through the following Friday proceeding Cyber Monday - the busiest week in retail). • Chosen by Executive Committee to serve on the council of the Women’s Leadership Coalition – a company sponsored leadership program designed to help Backcountry hire, retain, and grow more women company wide.
SEP 2015 - NOV 2016 · 1.3 years
Guest Loyalty Manager
SEP 2015 - NOV 2016 · 1.3 years
Formerly The St. Regis Monarch Beach • Consistently took lead in handling guest complaints in a professional and efficient manner, ensuring proper follow-up and communication with corresponding departments. • Implemented strategic goals for outreach campaigns and revenue markers for Guest Loyalty Team; ensured team consistently met and exceeded goals. • Created excel worksheets to determine Guest Loyalty Team’s outreach efficiency, overall monthly revenue pull, and revenue pull per department. • Responsible for interviewing, hiring, training, and disciplining of staff for Guest Loyalty Coordinators. • Implemented programs and procedures for post stay outreach, resulting in becoming #1 resort on TripAdvisor within three months of employment (originally ranked fifth). • Created and successfully implemented guest preference tracking programs resulting in 94% increased guest satisfaction. • Responsible for an increase in average guest ancillary spend by 32+% , equalizing an average of $16,000 additional monthly revenue.
OCT 2014 - JUN 2015 · 9 months
Lead Front Desk Agent
OCT 2014 - JUN 2015 · 9 months
• Acted as a lead contact for Meeting Planners and group VIP’s. • Top performer in Guest Experience Upgrades resulting in an average of $3,000 monthly additional room revenue for the hotel • Averaged 95% monthly satisfaction in guest survey feedback for check-in experience • Created and implemented pre and post convention summary sheets for better front desk planning with future conferences.
FEB 2013 - OCT 2014 · 1.8 years
Food and Beverage Trainer
FEB 2013 - OCT 2014 · 1.8 years
• Responsible for training new hires on all operation procedures, conduct monthly training reviews of cast, and conduct follow-up training as necessary. • Ensured all cast was constantly handling food in accordance to national food safety standards. • Maintained product stock levels in 7 quick service food and beverage locations. • Coordinated communication of reservation and forecasted occupation logs between the front of house leads, kitchen staff, and hosting staff.
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