Cheryl Borgmann

Speaker Director

FEB 2026 - PRESENT · 8 months

Strengthen community partnerships, recruit speakers for events, and shape event themes to support the Women in Leadership Foundation’s strategic priorities.

Board Member

FEB 2026 - PRESENT · 8 months

Seeking program, operations, partnerships, or engagement roles

APR 2025 - PRESENT · 1.5 years

Director, Business Development

AUG 2023 - OCT 2024 · 1.3 years

As a member of the Senior Leadership Team for 6 years, I led community engagement, partnerships, and program operations across the province, growing corporate partnerships by 27%, education partner engagement by 66%, and expanding programming in underserved communities by 16%, reaching approximately 72,000 students through more than 2,900 programs across BC. I also built and launched a volunteer recruitment system that brought in 22% more new volunteers within three months, and tracked all partnership engagement in Salesforce.

Director, High School Programs

JUN 2021 - AUG 2023 · 2.3 years

I led a team of six delivering high school programs across British Columbia, exceeding delivery targets at 108% while maintaining budget discipline. I developed scalable onboarding and training resources that reduced support needs by 60% and improved the experience for staff, educators, and volunteers. I launched a virtual industry speaker program that increased volunteer participation by 65% and partnered with JA Canada on the development of a national Learning Management System that expanded virtual access and increased student participation by 47%. I also worked closely with stakeholders to gather feedback, strengthen programs, and improve engagement.

Regional Manager, Programs

AUG 2020 - JUN 2021 · 11 months

I managed BC's largest program region, overseeing 500+ corporate partnerships and educator relationships while exceeding delivery targets by 70% and absorbing a 50% workload increase across dual roles. I directed province-wide volunteer training for up to 400 volunteers annually, designed and executed large-scale events that grew participation by 52%, and developed a virtual speaker program that reduced staff time by 65%.

Director, Community Engagement (*Role eliminated Aug 2020 due to COVID 19 cutbacks)

AUG 2018 - AUG 2020 · 2.1 years

I led provincial volunteer recruitment, training, and retention, growing volunteer participation by 15% through targeted digital campaigns. I developed standardized training resources and workflows that improved staff efficiency by 75%, built a volunteer recognition program that cut staff time by 50%, and launched an Alumni Network that grew formal membership by 58%.

Program Manager

AUG 2012 - JUN 2013 · 11 months

I delivered 140+ programs in under a year, surpassing delivery targets by 17% and built strong relationships with educators and stakeholders. I developed facilitator resources and support materials that boosted student engagement by 37% that improved program adoption and efficiency, and was promoted to Regional Manager in under nine months.

Director of Business Development

JAN 2023 - JAN 2024 · 1.1 years

Independently managed province-wide program operations and partnerships, ensuring delivery within scope, budget, and timelines. Increased corporate stakeholder partnerships by 27% and volunteer engagement by 66%. Delivered 2,900+ programs through cross-functional coordination and CRM tracking. Implemented online recruitment system, increasing new volunteer support by 22%. Contributed to senior leadership planning, budgeting, and strategic reporting to Board. Advanced commitment to Indigenous communities and underserved populations across BC.

Director, High School Programs

JAN 2021 - JAN 2023 · 2.1 years

Managed multiple concurrent program portfolios, achieving 108% of delivery targets while maintaining budget discipline. Managed a team of 6 staff, overseeing recruitment, training, and performance monitoring. Designed stakeholder survey programs and feedback loops. Developed a virtual industry speaker program increasing volunteer participation by 65%. Supported CRM migration to Salesforce and national LMS development with JA Canada, increasing student participation by 47%.

Regional Manager, Programs

JAN 2020 - JAN 2021 · 1.1 years

Managed multiple projects from planning through execution. Managed 500+ corporate partnerships and educator relationships. Designed and executed large-scale events increasing participation by 52%. Directed province-wide volunteer training initiatives. Managed largest region with highest program quota, exceeding targets by 70%.

Director, Community Engagement

JAN 2018 - JAN 2020 · 2.1 years

Created volunteer recognition program reducing staff time by 50%. Built and launched an Alumni Network and committee, growing formal membership by 58%. Implemented scalable volunteer training model increasing staff efficiency by 75%. Led volunteer recruitment, training, and retention strategies, increasing volunteer participation by 15%.

Regional Manager, Programs

JAN 2013 - JAN 2018 · 5.1 years

Built and executed partner delivery plans using surveys and check-ins. Co-developed volunteer platform with major donor, increasing engagement by 50%. Launched new soft-skills program increasing registrations by 15%. Recruited, onboarded, and managed a high-performing team exceeding annual delivery quotas by 20% while operating 15% under budget. Increased stakeholder retention by 30%.

Program Manager

JAN 2012 - JAN 2013 · 1.1 years

Executed 140+ annual programs, surpassing delivery targets by 17%. Developed educational materials integrated into curriculum, boosting student engagement by 37%. Earned promotion to Regional Manager in under nine months.

Customer Success, Sales & Software Training Specialist

JAN 2011 - DEC 2012 · 2 years

I delivered onboarding, training, and adoption programs for SaaS dental software, achieving a 96% renewal rate by identifying risks early and developing tailored success plans. I conducted up to 20 client training sessions weekly, improving adoption rates and reducing support inquiries by 20%. I collaborated with cross-functional teams to translate customer feedback into product enhancements and conducted customer business reviews to uncover expansion opportunities.

Customer Success, Sales, and Software Training Specialist

JAN 2011 - JAN 2012 · 1.1 years

Delivered end-to-end onboarding, training, and adoption programs for SaaS dental software. Partnered with cross-functional teams to translate customer feedback into product enhancements. Analyzed customer usage data to improve user experience. Designed and facilitated up to 20 client training sessions per week. Managed a portfolio of 120+ accounts, maintaining a 96% renewal rate.

Software Training Specialist, Sales & Customer Success

JAN 2011 - JAN 2012 · 1.1 years

I delivered onboarding, training, and adoption programs for SaaS dental software, achieving a 96% renewal rate by identifying risks early and developing tailored success plans. I conducted up to 20 client training sessions weekly, improving adoption rates and reducing support inquiries by 20%. I collaborated with cross-functional teams to translate customer feedback into product enhancements and conducted customer business reviews to uncover expansion opportunities.

Account Executive

JAN 2007 - JAN 2011 · 4.1 years

I managed a portfolio of 1,000+ accounts, providing onboarding, training, and long-term support for dental offices, schools, and distributors. I improved utilization rates by delivering tailored training for 500+ professionals, reducing support issues by 22%. I achieved a 12% revenue increase in an underserved territory within 18 months and secured multi-year agreements, including contracts with three leading dental schools.

Account Executive

JAN 2007 - JAN 2011 · 4.1 years

Partnered with dental practices to implement and support SaaS technology solutions. Developed and executed territory growth strategy. Managed a portfolio of 1,000+ dental offices, schools, and vendors. Delivered customer success plans and product training for 500+ professionals. Drove a 12% revenue increase in an underserved territory within 18 months. Partnered with clinical educators to secure contracts with top dental schools in BC and Saskatchewan.