User Experience Researcher

APR 2024 - PRESENT · 2.3 years

At Tech Fleet, I collaborate with nonprofit partners to align digital strategies with real user needs. Through exploratory interviews and heuristic evaluations, I identify usability gaps and translate findings into actionable insights that inform product decisions. My work emphasizes turning research into clear direction for cross-functional teams, ensuring design and development stay grounded in evidence rather than assumptions.

UX Researcher

AUG 2022 - MAR 2024 · 1.7 years

As a UX Researcher with Hack for LA, I led research to improve the onboarding experience for thousands of civic-tech volunteers across multiple projects serving Los Angeles residents. I collaborated closely with designers, engineers, and product managers to ensure insights from user interviews and usability studies directly shaped roadmap priorities. In addition to conducting research, I helped mentor new team members and standardize documentation to improve quality and continuity in our distributed teams.

User Experience Researcher

FEB 2022 - JUN 2022 · 5 months

During my UX Design Nanodegree, I conducted a research project focused on how users engage with online language-learning communities. I designed and led user interviews, performed competitor analysis, and tested prototypes to evaluate usability and inform interaction design. This academic project strengthened my ability to apply user-centered research methods to digital product development.

Research Associate

NOV 2021 - MAR 2022 · 5 months

I managed a mixed-methods evaluation of youth mental-health programs aimed at addressing depression and anxiety among teens in the Cleveland area. My role involved coordinating partnerships with nonprofits and government agencies, conducting interviews and focus groups, and synthesizing data into actionable insights. The findings informed both policy recommendations and future community health initiatives.

Researcher

JAN 2020 - DEC 2020 · 1 year

I supported a European Research Council project examining the long-term economic and social consequences of the First World War in Central Europe. My work focused on collecting and processing historical demographic, industrial, and economic data from national statistical archives and libraries. By contributing to dataset development and preliminary analysis, I helped build the foundation for understanding how post-war transformations shaped the region’s recovery and modernization.

Project Manager

SEP 2019 - AUG 2020 · 1 year

At Grants Europe Consulting, I directed a transnational EU-funded initiative focused on Unmanned Aerial Systems. I coordinated project partners across six countries, managed proposal development and compliance, and organized international workshops to share results. This experience strengthened my skills in project leadership, cross-cultural communication, and data-driven reporting for international stakeholders.

Research and Data Management Officer

JUN 2018 - JUL 2019 · 1.2 years

In this dual role, I conducted over sixty faculty and staff interviews to identify partnership opportunities and inform strategic research planning. I applied mixed-methods approaches, including prospect research and data analysis, to support institutional decision-making. As GDPR Data Steward, I ensured privacy compliance and data-management standards across university research projects.

Senior Data Management Assistant

JAN 2017 - MAY 2018 · 1.4 years

At UNHCR, I supported workforce analytics and data-management operations across global offices. I helped expand the UNHCR personnel database from 5,000 to over 15,000 records, implemented standardized data-collection methods, and trained regional teams to maintain quality and consistency. My work contributed to improved decision-making and coordination across more than 100 countries.

Audiovisual Producer and Academic Researcher

JAN 2015 - DEC 2016 · 2 years

During this period, I collaborated with academic institutions and NGOs on research and documentary projects that explored themes of labor, migration, gender, race, and human development. I conducted qualitative research and supported international teams with tasks ranging from interview transcription and translation to post-production coordination and film editing. By blending research with audiovisual production, I helped transform complex, interdisciplinary topics into accessible narratives for both academic and public audiences.

Research Analyst

DEC 2014 - JUN 2016 · 1.6 years

As a Research Analyst at Wealth-X, I conducted open-source intelligence research, synthesizing biographical and financial information for high-net-worth individual profiles. My reports supported due-diligence and partnership strategies for international clients, including financial institutions, universities, and philanthropic organizations.

Vera and Donald Blinken Open Society Film Archive Assistant

MAY 2013 - AUG 2013 · 4 months

Assisted in the digital marketing campaign for the 10th Verzio film festival- processed incoming correspondences, collected data on films and filmmakers, requested screeners and catalogued into database, pre-edited Verzio film catalogue and website.

Library Assistant

SEP 2009 - JAN 2012 · 2.4 years

As part of the Verzio International Human Rights Documentary Film Festival team, I supported the preparation of the festival’s 10th edition. My responsibilities included managing incoming correspondence, collecting and cataloguing film and filmmaker data, and coordinating screener requests. I also contributed to the digital marketing campaign by assisting with pre-editing the festival catalogue and updating the website. This experience gave me hands-on exposure to festival operations and strengthened my ability to handle detail-oriented archival and communications work in a fast-paced cultural environment.

Research Assistant- Poll Pot's Executioner: Welcome to Hell (BBC Documentary)

JAN 2011 - FEB 2011 · 2 months

Archive and database research, interview transcription.