Head of Business Operations
Boston, Massachusetts, United States
Head of Business Operations
Boston, Massachusetts, United States
Work history
AirWorks
Tata Consultancy Services
Carnegie Mellon University
99 Tartans Alumni Angels
Illuminate Ventures
Pyze
Accenture
University of Vermont
NOV 2022 - PRESENT · 3.8 years
Director of Business Operations
APR 2024 - PRESENT · 2.3 years
Chief of Staff
NOV 2022 - MAY 2024 · 1.6 years
AUG 2021 - NOV 2022 · 1.3 years
Strategic Business Manager - TCS Interactive
AUG 2021 - NOV 2022 · 1.3 years
OCT 2020 - JUN 2021 · 9 months
Investment Analyst Intern
OCT 2020 - JUN 2021 · 9 months
Working with the Carnegie Mellon Endowment on venture capital and diversity, equity & inclusion projects within the office of the CIO.
SEP 2020 - JUN 2021 · 10 months
MBA Venture Associate
SEP 2020 - JUN 2021 · 10 months
- managing deal flow and investment operations for 99 Tartans syndicate angel investment group
NOV 2019 - MAY 2021 · 1.6 years
Student In Residence
NOV 2019 - MAY 2021 · 1.6 years
MAY 2020 - OCT 2020 · 6 months
Product Marketing & Strategy Intern
MAY 2020 - OCT 2020 · 6 months
JUN 2015 - JUL 2019 · 4.2 years
Marketing Operations Manager
JAN 2018 - JUL 2019 · 1.6 years
ClearEdge Partners was acquired by Accenture
Marketing Operations Analyst
JUL 2017 - DEC 2017 · 6 months
Formerly ClearEdge Partners Transitioning to the marketing team was a part of a larger company initiative to focus on data collection and process improvement. As the Salesforce and integration lead I supported the client delivery team, marketing, sales, finance, and business development units with all of their end user needs. During the 6 months I held this position, the marketing team went from zero access to our CRM data, to fulling tracking clients and prospects in campaigns for all events. The finance team moved from paper, to digital tracking of contract proposals, invoices, and revenue recognition within salesforce reducing communication inefficiencies and the risk of not having real time data on company financials. The most influential project I worked on was creating a formula-driven automation that allowed for proper revenue recognition to be calculated for every opportunity. This automation moved the forecast from a static spreadsheet to a dynamic real time report.
Operations Analyst
OCT 2016 - JUN 2017 · 9 months
Formerly ClearEdge Partners
Associate Business Analyst
JUN 2015 - SEP 2016 · 1.3 years
Formerly ClearEdge Partners As part of the client celivery team I was responsible for processing client requests and properly entering them into our CRM, Salesforce. My day to day responsibilities included data quality management, internal weekly operational reporting, and creating client facing quarterly business reviews. I joined ClearEdge just after they implemented Salesforce and was tasked with the challenge of learning how we could best leverage the new tool. Successes included creating a training program for new analysts, increased efficiency by creating a case management process, and transitioned the client delivery team to Salesforce Lightning with 100% adoption.
JUL 2014 - MAY 2015 · 11 months
Director of Hockey Operations
JUL 2014 - MAY 2015 · 11 months
As a member of the coaching staff I was responsible taking game video, managing a group of students for practice statistics, and practice planning. The majority of my time was spent creating and updating away trip itineraries. This included hotel arrangements, transportation and meal budget management, and extensive communication with home team operations staff. I joined the Catamount staff just after graduating from college. Working in a face paced environment challenged me to use skills in communication, organization, and problem solving. Successes included implementing a new video system with documentation, operating under team budget, and creating a database for team statistics.
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