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Privacy Policy

Effective date: February 14, 2025

Introduction

This Privacy Policy explains how Razzalyn GL, Inc. ("we," "our," "us," or "Company") collects, uses, discloses, and safeguards information when you visit our website and use our services, including our Trove career capital platform.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using Trove, you acknowledge that you have read and agree to be bound by this Privacy Policy.

Status Note: Trove is currently in pre-launch (waitlist) stage as of Q1 2026. This Privacy Policy covers our current operations and our planned future services.

1. Information We Collect

1.1 Information You Provide Directly

Waitlist Registration: When you join our waitlist, we collect your email address and any other information you voluntarily provide, such as your name, job title, company, or other professional details.

Communications: When you contact us via email or other channels, we collect your contact information and the content of your message.

Account Information: When Trove launches and you create an account, we will collect account registration information including your name, email, password, and profile information.

1.2 Information Collected Automatically

Usage Data: We automatically collect certain information about your interactions with our website and services, including:

  • Device information (browser type, operating system, device type, IP address)
  • Pages visited and content viewed
  • Time spent on pages
  • Clicks and interactions
  • Referral sources
  • Date and time of visits

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect usage data. See Section 6 below for more information.

1.3 Future Platform Data

Once Trove launches, we will collect professional achievement data that you upload or input into the platform, including:

  • Education and certifications
  • Work experience and job history
  • Projects and accomplishments
  • Skills and endorsements
  • Verification documents and credentials
  • Performance metrics and achievements

You control what information you add to your Trove profile. No information is required beyond account registration.

1.4 Third-Party Information

We may receive information about you from third parties if you authorize them to share information with us, such as professional networks or identity verification services used to verify your achievements.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Operations and Improvement

  • Create and maintain your account
  • Deliver the features and functionality of Trove
  • Verify and store your professional achievements securely
  • Improve our platform and services based on usage patterns
  • Debug and troubleshoot technical issues
  • Develop new features and functionality

2.2 Communications

  • Send you waitlist updates and launch notifications
  • Respond to your inquiries and support requests
  • Send service-related announcements and important notices
  • Send product updates and feature notifications

2.3 Security and Legal Compliance

  • Prevent fraud, abuse, and unauthorized access
  • Enforce our Terms of Service and other agreements
  • Comply with legal obligations and respond to lawful requests
  • Protect the rights, property, and safety of Trove, our users, and the public

2.4 Analytics and Insights

  • Analyze how users interact with our platform
  • Measure the effectiveness of our marketing efforts
  • Understand usage trends and user preferences
  • Create aggregate, de-identified analytics

2.5 Legal Basis

We process your information based on the following legal grounds: your consent, performance of a contract with you, compliance with legal obligations, protection of vital interests, and our legitimate business interests.

3. How We Share Your Information

3.1 We Do Not Sell Your Data

We do not sell, rent, lease, or trade your personal information to third parties. Your data belongs to you, and we are committed to protecting your privacy.

3.2 Limited Sharing with Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, including:

  • Cloud infrastructure and hosting providers
  • Email delivery services
  • Analytics services
  • Payment processors (when applicable)
  • Customer support platforms
  • Identity verification services

These service providers are contractually obligated to use your information only as necessary to provide services to us and to maintain the confidentiality and security of your data.

3.3 Legal Requirements and Safety

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

  • Comply with legal obligations, court orders, or government requests
  • Enforce our Terms of Service and other agreements
  • Protect against fraud or security threats
  • Protect the rights, property, and safety of Trove, our users, or the public

3.4 Business Transfers

If Trove or Razzalyn GL, Inc. is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice via email and/or a prominent notice on our website of any such change in ownership or control of your information.

3.5 Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified data with third parties for research, marketing, analytics, and other purposes. This data cannot be used to identify you and is not subject to the limitations in this Privacy Policy.

4. Data Security

4.1 Security Measures

We implement comprehensive technical, administrative, and physical security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication mechanisms and password protection
  • Regular security assessments and penetration testing
  • Restricted access to personal information on a need-to-know basis
  • Secure data centers and infrastructure
  • Regular security updates and patch management
  • Incident response and breach notification procedures

4.2 Limitations

While we implement industry-standard security practices, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.

4.3 Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Usage analytics and server logs may be retained for up to 12 months for security and performance analysis.

5. Your Rights and Choices

5.1 Account Management

You can access, update, or delete your account information at any time by logging into your Trove account. If you need assistance, contact us at hello@thetrove.io.

5.2 Right to Know and Access

You have the right to request what personal information we hold about you. We will provide this information in a portable, machine-readable format.

5.3 Right to Delete

You have the right to request deletion of your personal information, subject to certain legal exceptions. Upon deletion, your account and associated data will be removed from our active systems within 30 days.

5.4 Right to Correct

You have the right to request that we correct inaccurate or incomplete personal information.

5.5 Right to Opt-Out

You can opt out of non-essential communications (marketing, product updates) by clicking the unsubscribe link in our emails or adjusting your notification preferences in your account settings. You cannot opt out of essential service communications (account security, legal notices).

5.6 Right to Data Portability

You have the right to request a copy of your data in a structured, commonly-used, machine-readable format. We will provide this within 30 days of your request.

5.7 Right to Restrict Processing

You may request that we restrict how we use your information in certain circumstances, such as while we verify disputed information.

5.8 How to Exercise Your Rights

To exercise any of these rights, please contact us at hello@thetrove.io with "Privacy Request" in the subject line. Include details about your request, your full name, email address, and account information if applicable. We will respond within 30 days of receiving your request.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and provide functionality. We use both session-based cookies (deleted when you close your browser) and persistent cookies (stored for a set period).

6.2 Types of Cookies We Use

  • Essential Cookies: Required for core functionality, security, and authentication
  • Analytics Cookies: Help us understand how you use our platform
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Track engagement with our marketing content

6.3 Other Tracking Technologies

We use web beacons, pixels, and similar technologies to track user interactions and measure campaign effectiveness.

6.4 Analytics and Third-Party Services

We use analytics services that may place cookies and tracking pixels on your device to collect data about your interactions. These services have their own privacy policies, and we encourage you to review them.

6.5 Cookie Preferences

Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can typically manage cookie preferences through your browser settings. Please note that disabling essential cookies may impact your ability to use certain features of our platform.

6.6 Do Not Track

Some browsers include a "Do Not Track" feature. Currently, there is no universal standard for recognizing Do Not Track signals. We do not currently respond to Do Not Track browser signals, but you can limit tracking through the methods described above.

7. Children's Privacy

Trove is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will delete such information promptly.

For users between 13 and 18 (minors), we provide additional privacy protections and restrict certain data uses to those necessary for service delivery. If you are a minor and have questions about your privacy, please contact us at hello@thetrove.io.

If you believe we have collected information from a child under 13, please contact us immediately at hello@thetrove.io.

8. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that are different from your home country. By using Trove, you consent to the transfer of your information to countries outside your country of residence, which may provide different levels of data protection than your home country.

We implement appropriate safeguards for international transfers, including standard contractual clauses and other legally recognized mechanisms.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by email or by posting the updated policy on our website with a new "Effective Date."

Your continued use of Trove after such modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Last Updated: February 2026

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Razzalyn GL, Inc. (Trove)
Email: privacy@thetrove.io
Website: https://thetrove.io

We will respond to your inquiry within 10 business days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.