User Experience Researcher

OCT 2025 - PRESENT · 10 months

Head of Experience

SEP 2025 - PRESENT · 11 months

Member

FEB 2025 - PRESENT · 1.5 years

In Women’s Health is a community of mission-driven leaders passionate about improving the lives of women. Hosted on a AI-based tech platform, In Women’s Health accelerates the women’s health careers of members through talent development, education, up-skilling and networking.

Senior Strategist, Devices Design Group

MAR 2022 - OCT 2025 · 3.7 years

As a design strategist within Amazon’s Device Design Group, my role is to think ahead and move beyond the daily design deliverables that designers ship with partner teams. DDG works across time horizons. Achievements reflect my ability to co-create, build trust, highlight value, and ultimately collaborate across cross-functional leads to deliver product plans on behalf of customers that are rooted in data. Have supported specific programs on establishing design quality and pinpointing GenAI value to customer needs.

Senior Researcher, Industrial Design

JUL 2017 - MAR 2022 · 4.8 years

Advisor Design Research and Strategy

FEB 2024 - APR 2025 · 1.3 years

We're a de-centralized community of design, industrial design, research, architecture, business strategy, change management, and academic professionals. Our united mission is to assist organizations transform their sustainability and regenerative objectives into tangible product and service results, underpinned by business alignment and measurable economic returns.

Senior Experience Strategist

NOV 2015 - JUL 2017 · 1.8 years

Orange is a team acutely focused on customer experience living within an independent advertising agency. We shape experiences that deepen connections between people and brands by setting strategic vision, designing opportunities that inspire engagement, and driving transformation. Our focus lies with people, at the junction of technology and space. I worked among the strategy team and alongside the creative team to define inspiring and rewarding experiences for specialized brands. » Designed and executed primary research (interviews, analysis, audits) » Mapped out and conducted engaging workshops to debrief client on Phase 1 Discover (research) and bridge to Phase 2 Design » In joining forces with the designers, collaborated on brand-defining spaces and experiences across a range of industries Clients: - Blue Moon Brewery - (NDA) technology company

Senior Experience Strategist

NOV 2015 - JUL 2017 · 1.8 years

Orange is a team acutely focused on customer experience living within an independent advertising agency. We shape experiences that deepen connections between people and brands by setting strategic vision, designing opportunities that inspire engagement, and driving transformation. Our focus lies with people, at the junction of technology and space. I worked among the strategy team and alongside the creative team to define inspiring and rewarding experiences for specialized brands. » Designed and executed primary research (interviews, analysis, audits) » Mapped out and conducted engaging workshops to debrief client on Phase 1 Discover (research) and bridge to Phase 2 Design » In joining forces with the designers, collaborated on brand-defining spaces and experiences across a range of industries Clients: - Blue Moon Brewery - (NDA) technology company

Senior Product Design Strategist

APR 2014 - NOV 2015 · 1.7 years

Native is an integrated design company dedicated to delivering holistic product and interaction design solutions for the world's most exciting brands. With core competencies across varied platforms — business strategies, research and consumer insights, technologies selection and connected solutions — Native achieves holistic UX design that encapsulates collaborative, multidisciplinary design. » As one of the founding team members to open the San Francisco studio, my responsibilities centered on being nimble and hands-on » Worked alongside the business development team in London HQ (specifically working to translate approaches to the targeted Silicon Valley market) » Led research in-field and in-studio to develop design directions for the product (industrial design) team » Assembled narratives for client-facing design concept presentations » Discovered and defined insights to inform design development Clients: - HP Immersive Computing - HP Advanced Platforms - (NDA) global leader in POS terminal systems - (NDA) luxury smart watch startup

Design Strategist

MAY 2013 - APR 2014 · 1 year

fuseproject is an industrial design and branding firm that seamlessly collaborates across many disciplines and is able to engage from ideation (opportunity identification and definition) through execution (strategic research, design, development). Teams are focused on distilling brands to their core in order to cultivate emotional connections through storytelling. » First position as a strategist » Applied passion for and interest in design to established research abilities to develop insights on brand positioning and product development » Applied strategic frameworks to finding new market spaces, competitive landscape analysis and futurescaping » Devised, analyzed and interpreted research in many verticals (consumer electronics, home wares, health and beauty, humanitarian) » Served domestic and international clients » Formulated narratives for presentations and visual storytelling » Worked effectively and efficiently under tight time frames and schedules Clients: - PayPal - Nike Foundation (The Girl Effect) - Nivea

Architectural Designer

JUL 2012 - MAY 2013 · 11 months

Pentagram was founded on the premise of collaboration between interdisciplinary designers and has five offices internationally. The San Francisco studio focuses on architectural design, retail interiors and exhibition space. Pentagram’s deep-rooted proficiency in brand fostered a conversation between the identity development (logo, brand guidelines and standards) developed in the New York studio and the physical articulation and embodiment executed in the San Francisco studio. » Researched, selected, and implemented materials and architectural elements based on client’s brand strategies » Created 2D/3D visuals (renderings) to express designs » Generated diagrams and other visual content for design development and construction » Paired to strategically define a 4-phased process to rollover evolved franchise branding across thousands of US locations Clients: - WeightWatchers - M&T Bank - private client corporate HQ

Program Development Associate

SEP 2011 - SEP 2012 · 1.1 years

Build Public (formerly UP), is a non-profit development organization conceived by the Build Inc. partners. It was established as a mission-based horizontal development firm, which works to maximize social, economic and/or environmental returns to the public. Build Public works in partnership with public agencies and the private market. Build Public's access to emerging social capital funds and socially responsible investment markets distinguishes it from for-profit developers. By reducing the cost of funds for the entitlement process and leveraging the lower return expectations over the life of a project, UP’s use of social capital allows it to utilize a longer-term horizon than conventional developers and to help the public retain a larger share of the value created by the entitlements. » Assisted identity branding design » Supported team in initiatives for new business partnerships » Assisted in RFP production » Built website 1.0

Architectural Designer

JUN 2007 - SEP 2011 · 4.3 years

Bohlin Cywinski Jackson is an award-winning architecture firm that has grown to five offices around the US, with refined specialization in a plethora of fields, from high-end residential to academic to public to retail. BCJ emphasizes the importance of and relationship between place and materials. The majority of my tenure focused on Apple flagship retail stores, but began initially working with the team designing the Digital Arts Research Center at UC Santa Cruz. » Initially aided in RFP/RFQ production, marketing asset development and construction administration » With greater experience, grew to production drawings » Created 2D/3D visuals (renderings) to express designs

Designer

SEP 2006 - SEP 2009 · 3.1 years

Architecture for Humanity pioneered a new model for the application of design, specifically architectural, to humanitarian crises. It was a non-profit focused on architectural interventions and resolutions for various definitions of ‘disaster’ around the world. Our chapter in San Francisco led the research and design of a sustainable community design project in collaboration with the Mayor's Office of San Francisco, MTA, Federal EPA, SF Redevelopment Agency, and the Residents of the Bayview neighborhood of San Francisco. This was a 5 year project to rethink and redesign the use and meaning of a neighborhood open to improvement. Our new approach was rooted in first-hand research and community organization. The success of this implemented proposal on Newcomb Avenue brought 16 additional Model Blocks to San Francisco neighborhoods. » Winner of Federal EPA funding » Winner of the Mayor's Office CCG Grant 2007, 2008 » Winner of Wells Fargo Community Sponsorship

Intern, LEED Consultant

JAN 2006 - DEC 2007 · 2 years

organicARCHITECT began in San Francisco as a boutique architecture firm intending to spread the gospel of responsible and sustainable “green” building. » Researched materials for specification » Client consultation » Procured and produced LEED certification documents

Model Builder

SEP 2006 - JUN 2007 · 10 months

Hugh Huddleson is an independent architect focusing on an international swath of luxury residential and hospitality projects. » Built site and project models - mostly museum board construction - from drawing sets

Volunteer

JAN 2006 - DEC 2006 · 1 year

Transportation Intern

MAY 2005 - AUG 2005 · 4 months

» Designed and executed transportation studies on bicycle usage along high-traffic commuter corridors » Aided team in inaugural launch of "Circulator" bus (marketing, PR)

Histology Technician

JUN 2001 - JUN 2002 · 1.1 years