137 career artifacts validated by colleagues.
Stanford Extension recruited me as a practitioner-instructor after seeing me post about leveraging influencers, community-led growth, and other less conventional go-to-market tactics. The opportunity was to translate real-world GTM experimentation into a structured curriculum…
Heading into 2008, I stepped into leadership of the overall consulting team with an ambitious bookings target already in place; one made significantly harder by the onset of the financial crisis, which put immediate pressure on client budgets across the board. The challenge was…
As CMO at DoWhatWorks, I set out to build a LinkedIn strategy that could break past our owned distribution and generate massive external reach. I hypothesized that if we created content with a built-in incentive for other brands to share it, celebrating their innovative work…
Trove, an early-stage company, recruited and activated a five-person advisory board composed of experienced people leaders. The initiative aimed to bring in practitioners who oversee large-scale career development within organizations, tasked with shaping the product from a user…
Trove is a disruptor company, and like every disruptor, we started from zero. In the early days you're solving two problems at the same time: building something people need, and making sure anyone knows you exist. I knew early on our team would benefit from a different kind of…
As Founding Engineer on a 3-person team at VaultlyAI, I owned the object-detection pipeline end to end for a home-inventory insurance app that lets users scan their belongings to auto-generate a structured, claim-ready inventory. Because accurate detection was the foundation of…
As founder of Trove, I wanted to establish a professional, credible identity from day one that would be critical to earning trust with early customers and investors. To achieve this, we brought in Champion's Design, partnering with their team...including Paulina, Jennifer, Mike…
Every time we place a candidate for a client, there's a little list of things that need to happen after. Send a thank-you card. Ask for a G2 review. Post the announcement on LinkedIn. Small stuff, but it actually really matters. G2 reviews drive new business. LinkedIn…
At Copart, a salvage auction business, customers routinely bought vehicles, dismantled them, and resold parts on eBay or Amazon — leaving Copart with no stake in a revenue stream it was naturally positioned to own. I self-identified this gap as a completely new business…
As Vendr scaled rapidly to roughly 400 employees, the organization had outgrown its informal approach to compensation, leveling, performance, and rewards. Without a formal framework, the company faced growing pay inequity, inconsistent promotion decisions, and leaders who lacked…
As a member of HRLF's Board of Directors, I helped lead the organization through a critical transition after our association management company (AMC) began struggling with responsiveness and service quality. Following a thorough board review, we concluded that the risk of…
Co-chair of committee that launched HRLF Ignite; the organization’s first ever all day event for over 200 HR leaders in Boston in April of 2025. We had 5 months to put on this event. I co-led the team responsible for everything from content planning, to selling sponsorships, to…
When Maximus Canada Employment Services was acquired by AKG, an internationally based company, I discovered their existing HRIS did not support Canadian payroll functions. With only 12 weeks before staff would be at risk of not getting paid, I was responsible for sourcing…
At AKG Canada, a major contract won in 2019 rapidly became unprofitable due to unforeseen market shifts caused by COVID. With no ability to reduce headcount outside admin staff, a budget structure of only 8% opex to 92% payroll, and a multi-year fixed-rate agreement that ruled…
Be Yourself at Work: The Work of Writing It For years I watched people perform at work. I watched leaders dim their light to fit the mold and talented people shrink themselves into an org chart. It cost them their energy, their creativity, and their sense of belonging. Something…
When I joined Vivint Solar, the company was scaling at a breakneck pace—hiring over 100 people a month as it expanded its footprint nationally—yet HR infrastructure was virtually nonexistent. We had just one recruiter and one HR coordinator, no reliable headcount data, and…
After years in corporate HR leadership, I saw too many talented people blindsided by layoffs and office politics with no one to guide them. In 2020, I left the corporate world to found The Job Doctor, a company built to translate insider HR knowledge into practical, accessible…
As one of the engineers owning the frontend of Postscript's Flow Builder, I participated in, then eventually led, a gradual, ongoing rebuild of the tool over roughly two and a half years — a "Ship of Theseus" style transformation where nearly every core piece of the architecture…
Thomson Reuters ran a formal, multi-month competitive evaluation of FP&A vendors to identify a partner it could confidently recommend to its advisory customers. Clockwork was selected out of that process, creating a high-stakes opportunity to prove the partnership's value in…
I have been the world's first Chief Heart Officer, redefining what executive leadership can look like. By bringing together emotional intelligence, organizational psychology, leadership coaching, and business strategy, I demonstrated that trust, belonging, and human connection…
At Great Hill Partners, I identified and led an investment in Woof Gang, the nation's largest pet services franchise. I recognized that the company had strong unit economics but lacked the capital and operational infrastructure needed to accelerate its franchise growth and…
I led the technical design and development of a complete rebuild of Postscript's popup editor, replacing a legacy tool that had become a significant customer pain point. The original editor had been in use since the company's founding and had scaled far beyond its intended…
When I was recruited to ProfitWell's Retain product team, the company faced a critical growth barrier: there was no dedicated enterprise sales approach in place. The product was being sold transactionally to SMBs, and we were stuck closing deals under $6,000 annually. Larger…
ProfitWell · Account Executive, Strategic Accounts; Team Leader - RetainWhen I stepped into the Account Management function at Toast, I inherited a team of approximately 25 account managers struggling to support over 3,000 customers. The function was fundamentally broken: segmentation was virtually non-existent, many team members lacked either the…
When I arrived in Australia and New Zealand, Google had AdSense publishers in the region but no localized support—growth was entirely organic, and the business lacked the infrastructure to unlock its true potential. I saw an opportunity to change that by building a dedicated…
I got to plan the VF Corporation Investor Day meeting alongside Elizabeth Trofatter, a spectacular event planner and one of my mentors while I was at Corinthian. She led the event and I supported her. The client was VF Corporation, the parent company behind the world's leading…
Exclaimer, a Series B B2B SaaS company, was focused on growing their channel ecosystem relationships and building their reputation in the same city as their US headquarters. I saw an opportunity to bring partners together during a16z Tech Week, a high-visibility moment when key…
When Paddle acquired ProfitWell, the transition posed a significant risk to our existing customer relationships. Acquisitions naturally create uncertainty, and we recognized that without deliberate action, we could lose the trust and confidence our customers had placed in us…
I founded OpenView Venture Partners to fill a critical gap in the venture capital landscape. At the time, most VCs focused exclusively on early-stage startups or large growth equity deals, leaving expansion-stage B2B software companies—those generating between $1-50M in…
Building Nava's Field Channel from Zero to $20.4M in Pipeline How three and a half years of small, smart tests built Nava's largest inbound channel without playing the standard HR-vendor playbook. I joined Nava in late 2021 to build their field marketing channel from scratch. By…
I led Toast's People organization through three simultaneous high-stakes transformations: navigating COVID-19 disruption, preparing for and executing our IPO, and scaling the company aggressively in a hyper-competitive talent market. The challenge was to build systems and…
What did you do? Across several separate streams of work, I made calls that determined what using Trove feels like on both sides of the exchange. I cut onboarding down to the moment of value instead of a data collection step. I moved validation forward so it reads as the point…
When I joined Stripe's enterprise organization, there was no clearly developed or communicated strategy for approaching Global 2000 accounts. The sales team lacked the clarity needed to move efficiently and effectively, which created confusion about priorities and how to…
After years of working with companies as Chief Heart Officer at VaynerX, I recognized a fundamental disconnect: leaders were obsessing over productivity metrics while their teams were burning out. Employees' core human needs were being overlooked in favor of pure performance…
As the AI era fundamentally reshaped how we work, I recognized an urgent need to reimagine our people programs at the intersection of human and machine. As VP of People & Culture at CloudZero, I saw that traditional approaches to employee development, mentorship, and performance…
Trove invited me to join a panel discussion as an HR leader with direct experience navigating AI transformation and its impact on talent acquisition and the candidate landscape. They specifically asked me to share my observations and experiences witnessing the AI era unfold…
When three engineers started the same week at Workhuman and received completely different first-day experiences—one without laptop access until day three—it became clear we needed a formal onboarding program. Managers were uncertain what to cover, and new hires were floundering…
The Problem This Was Solving Amazon's Devices & Services Design Group (DDG) ran multiple product lines (Alexa, Fire TV, CoRo, and emerging platforms) on parallel roadmaps with no shared mechanism for leadership to see across them. Design work was being created at every horizon…
This event was the first time my personal interests and professional experience were able to coalesce and I loved it. Age Of_ was conceived out of that overlap. This event was the first (and at the time only) SF Design Week event around aging and it was graciously hosted at…
I created Shine Bright in response to clear gaps employees identified in our performance management approach—specifically, the lack of structured check-in templates and coaching prompts that would help managers lead meaningful development conversations. After mapping out the…
I cofounded ProfitWell to fix a gap in the subscription market. Pricing, retention, and metrics were scattered across tools and vendors, if companies had them at all. We started as Price Intelligently, a pricing optimization platform, and grew into a full suite for any…
ProfitWell · Cofounder, CRO · May 2022https://www.mindinventory.com/portfolio/ai-powered-mental-wellness-platform/
Next Chapter Ventures was scaling rapidly and needed someone who could bring both rigorous investment evaluation and deep operational expertise to support portfolio companies through critical growth phases. As the firm expanded its investment pipeline, the dual challenge was…
Our clients were drowning in industry news from dozens of sources and struggling to keep up with regulatory changes and competitor moves that directly affected their strategic decisions. The volume of information was overwhelming, and they needed a way to stay informed without…
Ran Trove's first in-person event at Boston Tech Week 2026: a 50-person, no-pitch morning panel on covering what happens to the top tech talent in the age of AI through the lens of Boston's top people leaders. Built to put Trove on the map as the serious, content-first voice in…
During Boston's TechWeek, I got a chance to be on Limitr's pricing panel focused on the future of pricing in AI era I participated as a panelist to share lessons from my time scaling ProfitWell with early-stage founders in the Boston startup community who were still figuring out…
SaaS and subscription companies were losing 20-30% of their monthly recurring revenue to failed payments—a massive problem causing involuntary churn. Existing dunning solutions required significant upfront fees, making the ROI unclear and adoption difficult for many companies…
In 2021, I was running point on a live-streamed charity auction tied to a Marvel partnership with Audemars Piguet. Originally planned as an in person event, we had to pivot during Covid. The players were high profile including Kevin Hart, Serena Williams and LeBron James to…
As employee #2 at a telecom consultancy, I witnessed major telecom clients making critical strategic decisions based on research data that was 3-6 months old. Traditional survey methods couldn't keep pace with rapid market changes, while syndicated research lacked specificity…
We identified an opportunity to elevate our brand presence in Boston by hosting a public event focused on a topic we kept hearing feedback about from our community. Rather than relying solely on digital channels, we saw the value in creating an in-person forum that would…